6 Degreez Pty Ltd trading as “Give + Get” (ACN 644 345 666) (“we”, “us” or the “Company”) is committed to privacy protection. At www.givenget.org (“this site”), we understand the importance of keeping personal information private and secure.

This privacy policy (“Privacy Policy”) describes how we safeguard privacy and collect, use, disclose, store and dispose of personal information about our customers, employees, and any other people we interact with.  

This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update it.

By accessing and using this site and/or our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

If you would like more information, please don’t hesitate to contact us.

This Privacy Policy forms part of, and should be read together with, our Website Terms of Use (https://www.givenget.org/terms-and-conditions).

We care about your privacy

The Australian Privacy Principles

‍We are committed to protecting your privacy through our compliance with this Privacy Policy and, to the extent that it applies, the Privacy Act 1988 (Cth) (Privacy Act) and any other applicable privacy laws.  

We will never rent, trade or sell your email address to anyone.

We will never publicly display your email address or other personal details that identify you.

We will treat all personal information in accordance with any obligations that are binding upon us under the Privacy Act. The Privacy Act lays down 13 key principles in relation to the collection and treatment of personal information, which are called the “Australian Privacy Principles”.

What is “personal information”?

Personal information means information or an opinion about an identified individual who is reasonably identifiable, whether the information is true or not, and whether the information or opinion is recorded in material form or not.

Collection of your personal information

We will collect, hold, use and disclose personal information provided directly by you, from third party sources, and generated through automated technologies.

Kinds of personal information that we collect and hold

The types of information that we may hold or collect includes (but is not limited to) your:

• name and date of birth;
• contact information such as your residential and business postal addresses, telephone/mobile/fax numbers and email addresses;
• bank account and/or credit card details for agreed billing purposes and payment history;
• any information that you provided to us during your account creation process or added to your user profile;
• preferences, username and password for using this site and your computer and connection information; and
• any information that you otherwise share with us (such as images, feedback, etc).

If you are accessing this site through an institution (e.g., you have access to this site or services through your employer), we may also collect information including:

• your organisational email address and identification number; and
• the location or address of the organisation.

Where we collect personal information, we do not collect more information than is reasonably necessary for our purposes. Your personal information will not be used or disclosed for purposes other than those for which it was collected.

Information that you provide to us

We may collect personal information thatyou provide to us about yourself when you:

• use this site, including (without limitation) when you:
  • create a user account;
  • add information to your user profile;
  • purchase any services through this site;
  • add reviews, forum or chat room messages or comments in any elements of this site that permit user-generated content;
  • register for access to premium content or request certain premium features; or
  • complete an online contact form to contact us or any third party supplier;
• provide information to us by telephone or through marketing or competition application forms; or
• send us an email or other communication.

Collection of personal information by third parties

We may engage third parties from time to time to provide aspects of our services, store data, manage and facilitate payments and manage customer accounts and user profiles. All data (including personal information) processed and stored by a third party will be dealt with in accordance with the third party’s privacy policy.

Collection of personal information by Stripe Inc. for payment purposes

All purchases that are made through this site are processed securely and externally by Stripe Inc. in accordance with its privacy policy. Unless you expressly consent otherwise, we do not see or have access to any personal information that you provide to Stripe Inc., other than information that is required in order to process your order and deliver the services to you (eg, your name, email address and billing address).

IP addresses and automatic collection of information

We may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. We collect and manage IP addresses in order to deliver the services and for security purposes. We may also collect and use information such as your browser type, and version, operating system type and version, language preferences or the webpage you were visiting before you came to this site, functions of this site that you use, information you search for using this site, access times and dates, and other statistics.

Information collected automatically is used only to prevent and detect any misuse of, or fraudulent activities involving, this site. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Links to third party websites

This website may contain links to third party websites. We are not responsible for the content or privacy practices of websites that are linked to our website. Any information you provide directly to a third party will be managed in accordance with that party’s privacy policy.

Cookies

This site uses “cookies” to help personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. There are two types of cookies that may be used at this site: a persistent cookie and a session cookie. A persistent cookie is entered by your web browser into the “Cookies” folder on your computer and remains in that folder after you close your browser, and may be used by your browser on subsequent visits to this site. A session cookie is held temporarily in your computer’s memory and disappears after you close your browser or shut down your computer.

Cookies cannot be used to run programs. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store personal information about you. The Company extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.

You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this site.

Why we use cookies

This site uses cookies in order to:

Purposes of collecting your personal information

• remember your preferences for using this site;
• manage the signup process when you create an account with us;
• recognise you as logged in while you remain so. This avoids your having to log in again every time you visit a new page;
• facilitate e-commerce transactions, to ensure that your order is remembered between pages during the checkout process;
• show relevant notifications to you (eg, notifications that are relevant only to users who have, or have not, created an account or subscribed to newsletters or email or other subscription services); and
• remember details of data that you choose to submit to us (eg, through online contact forms or by way of comments, forum posts, chat room messages, reviews, ratings, etc).

Many of these cookies are removed or cleared when you log out but some may remain so that your preferences are remembered for future sessions.

Third party cookies

In some cases, third parties may place cookies through this site. For example:

• Google Analytics, one of the most widespread and trusted website analytics solutions, may use cookies de-identified data about how long users spend on this site and the pages that they visit;
• Google AdSense, one of the most widespread and trusted website advertising solutions, may use cookies to serve more relevant advertisements across the web and limit the number of times that a particular advertisement is shown to you; and
• third party social media applications (eg, Facebook, X, LinkedIn, Pinterest, YouTube, Instagram, etc) may use cookies in order to facilitate various social media buttons and/or plugins in this site.

We only collect personal information that is necessary for us to conduct our business, which includes (without limitation) enabling users to:

• donate to charities as nominated by individuals and companies;
• search for charities; and
• search for businesses and people.

The reason for our collection of your personal information will depend on your dealings and/or relationship with us, but may include to:

• verify your identity;
• assist you to place orders through this site;
• process any purchases of services that you may make through this site, including charging, billing and collecting debts;
• make changes to your account;
• respond to any queries or feedback that you may have;
• conduct appropriate checks for credit-worthiness and for fraud;
• prevent and detect any misuse of, or fraudulent activities involving, this site;
• conduct research and development in respect of our services;
• gain an understanding of your information and communication needs or obtain your feedback or views about our services in order for us to improve them; and/or
• maintain and develop our business systems and infrastructure, including testing and upgrading of these systems,

and for any related secondary purpose which we believe you would reasonably expect when we collected your personal information, or as a result of our ongoing relationship with you.

Marketing and advertising

From time to time, we may email or SMS our customers with news, information and offers relating to our own services or those of selected partners. Your personal information may also be collected so that we can promote and market products and services to you. This is to keep you informed of products, services, and special offers we believe you will find valuable and may continue after you cease acquiring products and services from us. If you would prefer not to receive promotional or other material from us, you can opt-out at any time by contacting us using the contact details below or the unsubscribe facility in all emails or SMS messages we send to you. You can unsubscribe from such communications at any time if you choose.

If you opt-out of receiving communications from us, we may still contact you to respond to your queries or provide you with any services you have requested.

When we may disclose your personal information

We may share your information with our related bodies corporate, joint venture partners, affiliates, contracted companies and service providers (collectively, “Service Providers”) that we rely upon to make the site and services available to you. We will take reasonable steps to ensure that Service Providers are bound by confidentiality and privacy obligations in relation to the protection of your personal information. For example, Service Providers may carry out or provide:

• customer enquiries;
• mailing systems;
• billing and debt-recovery functions;
• information technology services;
• marketing, telemarketing and sales services;
• market research; and
• website usage analysis.

In addition, we may disclose your personal information to:

• your authorised representatives or legal advisers (when requested by you to do so);
• credit-reporting and fraud-checking agencies;
• our related bodies corporate;

• credit providers (for credit-related purposes such as creditworthiness, credit rating, credit provision and financing);
• our professional advisers, including our accountants, auditors and lawyers;
• government and regulatory authorities and other organisations, as required or authorised by law;
• organisations who manage our business strategies, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our business risk and funding functions; and
• the police or other appropriate persons where your communication suggests possible illegal activity or harm to others.

Information provided to third party suppliers of goods and services

When you acquire or access any other goods or services from a third party supplier through this site, we will provide to that supplier such information as is necessary to enable it to process and administer your order. Such information will include personal information about you, including (without limitation) your name and contact details.

Access to your personal information

You have the right to request access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the Australian Privacy Principles. Please note that we may ask you to verify your identity before responding to such requests.

All requests for access to your personal information must be made by email or by writing to us using the email address or postal address provided below (see ‘Contacting us about privacy’). We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access.

In some cases, we may refuse to give you access to personal information that we hold about you. This may include circumstances where giving you access would:

• be unlawful (e.g., where a record that contains personal information about you is subject to a claim for legal professional privilege by one of our contractual counterparties);
• have an unreasonable impact on another person’s privacy; or
• prejudice an investigation of unlawful activity.

We may also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings.

If we refuse to give you access, we will provide you with reasons for our refusal.

Correcting your personal information

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date. You have the right to request that we correct any personal information that we hold about you.

You can help us to do this by letting us know if you notice any errors or discrepancies in the information we hold about you and letting us know if your personal information changes.

Storage and security of your personal information

We are committed to maintaining the security of the information that you provide us and will take reasonable precautions to protect your personal information from unauthorised access, use, modification or disclosure. Personal information may be stored both electronically (on our computer systems and with our website hosting provider) and in hard-copy form. We maintain reasonable administrative and technical safeguards to protect the security of your personal information held electronically, including for example firewalls, anti-virus software, email filters, and passwords. Likewise, we take reasonable measures to ensure the security of hard-copy information.

While we strive to protect your personal information, the security of any data transmission over internet or wireless network cannot be guaranteed. You therefore acknowledge that:

• there are security and privacy limitations of the internet which are beyond our control;
• the security, integrity, and privacy of any and all information and data exchanged between you and the website and our services cannot be guaranteed; and
• any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Third party websites

You may click-through to third party websites from this site, in which case we recommend that you refer to the privacy statement of the websites you visit. This Privacy Policy applies to this site only and we assume no responsibility for the content of any third party websites.

Re-marketing

We may use the Google AdWords and/or Facebook re-marketing services to advertise on third party websites to previous visitors to this site based upon their activity on this site. This allows us to tailor our marketing to better suit your needs and to only display advertisements that are relevant to you. Such advertising may be displayed on a Google search results page or a website in the Google Display Network or inside Facebook. Google and Facebook may use cookies and/or pixel tags to achieve this. Any data so collected by Google and/or Facebook will be used in accordance with their own respective privacy policies. None of your personal Google and/or Facebook information is reported to us.

You can set preferences for how Google advertises to you using the Google Ads Settings page (https://www.google.com/settings/ads ). Facebook has enabled an AdChoices link that enables you to opt out of targeted advertising.

Retention of your data

We will only keep your personal information for as long as is necessary for the purpose for which it was collected, subject to any legal, accounting or reporting requirements. At the end of any retention period, we will take reasonable steps to de-identify or destroy that information (for example, by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning).

Disclosure of information overseas

Unless we have your consent, or an exception under privacy law applies, we will only disclose your personal information to overseas recipients where we have taken reasonable steps to ensure that the overseas recipient does not breach the Privacy Act in relation to your personal information.

The reason for disclosure to an overseas recipient depends on the nature of the services those recipients provide to us.

Complaints regarding the handling of your personal information

You may make a complaint to us using the contact details set out below.

In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you know.

If you are not satisfied with our response to your complaint, or you consider that we may have breached the APPs or Privacy Act, a complaint may be made to the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted by telephone on 1300 363 992 or by using the contact details on the OAIC website.

Contacting us about privacy

If you would like more information about the way we manage personal information that we hold about you, are concerned that we may have breached your privacy, or would like to request access to or correct of the personal information that we hold about you, please contact us by email to info@givenget.org or by post to the following address: 6 Degreez Group Pty Ltd ACN 644 345 666 t/as Give n Get, PO Box 779, SANCTUARY COVE, QLD 4212

Changes to this Privacy Policy

From time to time, it may be necessary for us to revise this Privacy Policy. Any changes will be in accordance with any applicable requirements under the Privacy Act and the Australian Privacy Principles. We may notify you about changes to this Privacy Policy by posting an updated version on this site.

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If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Federal Privacy Commissioner’s website (see www.privacy.gov.au).

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